Description of the job
Job Description
PRODUCTION
- Obtain maximum efficiency from all operating equipment.
- Maintain adequate inventories to meet customer requirements.
- Perform preventative maintenance on all equipment.
- Maintain accurate production records.
- Start-up, operate and shutdown equipment as required.
CUSTOMER SERVICE
Quality
- A familiarity with ISO 9001 Procedures. Maintains data and records under ISO 9001 standards and procedures.
- Produces and ships products within specifications.
- Continually strives to improve quality and reduce variation.
- Collect operating and laboratory data.
- Inspect tank trucks before loading product for the customer.
Service
- Communicate all customer complaints/shipments outside of customer criteria to proper authorities (ie. Delivery, quality, paperwork, etc.)
- Work with teams for continually improving the customer service system.
- Takes delivery orders from customers and coordinates on-time sheets.
- Maintain an open line of communication with all customers.
- To be on call to load trucks for customers during off time. (Weekends on call)
- Locate trucks to load for customers during off time.
HUMAN RESOURCES
- Provide input on career enhancement section of EDD.
- Assists in the training of a new employee.
FACILITY RESOURCES
- Maintain a high level of housekeeping.
- Suggest improvements to maintain advantage over competition.
SOCIETAL CONCERNS
Safety
- Provide input into annual EH&S Plan.
- Use SWA to prevent unsafe acts.
- Adhere to PQ’s Life Saving Behaviours
- Follow standard operating procedures.
- Wear the required PPE for work tasks.
- Attend safety training and safety meetings when required.
- Participate and ensure that all precautions that can be done to prevent injuries are taken. Working safe in everything we do is mandatory.
Environment
- Monitor all environmental systems at plant.
- Provide input into annual EH&S Plan.
- Reports any environmental observation.
Responsible Care Ethic & Principles for Sustainability
- Follow all CIAC codes of practice.
- Understands the ethic and principles of Responsible Care Ethic & Principles for Sustainability, and conducts operations within these guidelines